Hotline: +(8621) 95524
How to get my ticket(official receipt) after taken the flight?
What should I do if I input the wrong passenger information?
How to refund the tickets?
Can the ticket restored after I apply for the refund?
Why does the refund process take so long?
How long will the refund take if I pay for the tickets through Wechat Wallet?
Can I change the departure city or the destination after payment complete?
How many times can I change my flight online?
Where can I take the free Shanghai Pudong earlybird shuttle?