Hotline:95524

Ticket Refunding/Changing
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A friendly reminder:

1、Non-members may only use emergency contact's phone number or e-mail that they used to book the tickets for ticket refunding and changing

2、Non-members are only entitled to three cell phone and e-mail verification codes for ticket refunding and changing per day

3、Members of Spring Airlines may enjoy more convenient ticket refunding and changing after logging in

4、Non-membership ticket changes and refunds are not available for flights including a trip to Madrid. For ticket changes or refunds, please contact customer service at 95524