(Departing from Hong Kong and Macao) When does the travel insurance take effect?

(Departing from Hong Kong and Macao) What is the price of Spring Airlines' travel insurance?

How do I purchase cancellation insurance?

How do I check the purchased delay insurance?

How do I file a claim for flight delay insurance?

I purchased a Spring Airlines round-trip ticket and refunded one segment. Will that affect the use of the other segment?

If I booked my ticket through an agent, can I apply for a refund on Spring Airlines' website?

For online payment, where will the refunds be credited and how long will it take?

Can a refund application be reversed once submitted?

How do I get a refund for a ticket purchased via the hotline 95524?