Hotline: +(8621) 95524
Mailbox: cs@ch.com
Fax: +(8621) 95524*7
Does my SpringPass membership need to be activated?
What should I do if I receive the prompt [Activation failed, the identification document used by this member is already associated with an existing points entitlement] during real-name membership verification?
Introduction to membership tiers
What is the difference between a SpringPass member and a regular Spring Airlines member?
Why does a SpringPass member need real-name authentication?
Which banks does Spring Airlines cooperate with for co-branded credit cards?
I applied for the Spring Airlines Long Card with points function on the plane. What if the bank does not approve my application?
I applied for the Long Card with points function on the plane. How long will it take to receive the card?
How do I apply for a SpringPass membership?
What is Spring Airlines' Membership Points Program?