Hotline: +(8621) 95524
Mailbox: cs@ch.com
Fax: +(8621) 95524*7
How long will the refund take if I pay for the tickets through Wechat Wallet?
Can I change the departure city or the destination after payment complete?
If I purchase a two-way air ticket and cancels the air ticket for the return flight for any reason, may I surrender my policy(For flights depart from Japan)?
How to claim delay insurance?
Can I travel with may pets?
What is Insurance of Individual Ticket Cancellation in PICC?
When does the overseas travel insurance policy expire(For flights depart from Hong Kong & Macau)?
May I cancel, my overseas travel insurance policy(For flights depart from Bangkok)?
Should I give prompt notice of claim upon occurrence of an insured event(For flights depart from Bangkok)?
Why does the refund process take so long?