International
Rules about Fares
Fees and Charges
Child and Infant
Domestic
Rules about Fares
Fees and Charges
Child and Infant
Irregular Flight
International
Baggage
Seat Assignment
Excess Baggage
Information for need Assistant
Boarding Process
Damaged Baggage
Domestic
Baggage
Seat Assignment
Excess Baggage
Information for need Assistant
Boarding Process
Damaged Baggage
Boarding Process for Spring Japan (IJ)

International

Step 1 Boarding Procedure
Please come to the airport counter at least 90 minutes before departure time.
■NOTICE■
・The flight schedule is subject to change without prior notice.
Please check the departure time again at various departure places.
・During check-in procedure, ours staff will check the necessary documents such as Passport, Visa, ID Cards and etc.
· Free baggage allowance varies depending on different fare types. Click HERE for details.
· Automatic Check-in Machine is not available for International Flights.
※All flights departure from China, Matches and Lighters are prohibited to be brought into the cabin.
Matches and Lighters are prohibited to be packed into suitcase for Checked Baggage.
Please be careful that Matches and Lighters will be discarded at Security Inspection Site.
Also, Security Inspection might take a long time as unusual, please some to the airport as earlier as possible.
Step 2 Security Inspection, Customs, Immigration
■NOTICE■
Please complete the immigration procedure as soon as possible.
Please pay attention to carry-on restrictions dangerous goods. Click HERE for details.
Please pay attention to carry-on restrictions liquid materials. Click HERE for details.
Step 3 Boarding
Please come to the boarding gate at least 30 minutes before the departure time.